Ratings from Google, Kelley Blue Book and Cars.com, plus 552 reviews from confirmed sales and service customers, published on this site with every rating included.
180 reviews from sales customers and 372 from service customers, November 11, 2025 to October 26, 2026. Each comes from a customer survey and is labeled Confirmed Sales Customer or Confirmed Service Customer.
Counted across all 552 reviews by the words used.
The 18 most recent five-star reviews with a written comment. Every review, at every rating, is in the full review archive.
We are so pleased with Ross Downing Dealership. They help us keep our vehicles running smoothly, watch for updates and any recalls, along with keeping us aware of future repairs.
I was attended to from the second I opened the door. The precious young man the took care of me had me in and out in way less time than I thought it would take. I would say a 10/10 experience!
The staff was wonderful and very helpful. This guy Todd he was amazing really went above and beyond for me very thankful along with the rest of the staff
Everyone was exceptionally knowledgeable and friendly. They listened to our needs and wants and got the deal done.
All staff that assisted with purchase was top notch and extremely helpful.
Service manager was very thorough in the explaining issue and work was done very well. I’ve always had a great experience with Ross Downing
great customer service no pressure! was able to work together to get my family in the perfect traverse that fits our needs!
Happy with the results. In and out in a timely manner! Thanks Superman!!
My experience at the dealership has always been great. Great Customer Service,
Vehicle was bought in for service, technician called to explain what he found needed to be done...service was done in a timely manner...thank you
Barry, his assistant, and Carlos were all amazing to work with. Quick business and answered questions thoroughly.
I had a recall and made an appointment to get it fixed. I arrived at 7:30 for my appointment & they checked me in and call 3 hours later with my truck was repaired. They did what they said and was very polite. Appreciate the fast service and living up to their commitment. Thanks, John
Lasi was very professional and not in the least bit pushy. She was the reason I went back to Ross Downing for a second visit.
My experience was very good. Had to root out some computer issues but they finally got it figured out and replaced necessary parts. Always a great experience at Ross Downing Chevy Service.
The salesman was great piloted and very helpful. The finance manager was inciteful and not pushy.. i will buy my next car from here again
Everyone was extremely helpful and made the car buying experience great! I would highly recommend Ross Downing.
I have Purchased multiple vehicles at Ross Downing Chevrolet! Everyone is always great! especially JT, Chris P. ,Adam, & Chuck! Thanks to all of these gentlemen!!!
Very good experience,had the truck I wanted , manny answered all my questions I had.
As of November 11, 2026: 4.6 out of 5 on Google from 1,828 reviews, 4.9 on Kelley Blue Book from 1,831 and 4.5 on Cars.com from 239. The 552 confirmed-customer reviews on this site average 4.86.
Yes. Each one comes from a survey sent after a sale or a service visit and is labeled Confirmed Sales Customer or Confirmed Service Customer.
The rating counts above include every review, including 5 one-star and 7 two-star reviews. The full archive lists every review at every rating.
